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Feedback Form

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Feedback Form

PATIENTS FEEDBACK FORM

We value your feedback. Please take a moment to answer a few questions about our services.

Full Name

Areas visited.

What was the reason for your visit?

New condition

Existing condition

Blood test

X-ray

Enquiry

About appointment

Please tell us to what extent you agree or disagree with each of the following statements concerning your appointment

Strongly disagree Disagree Neutral Agree Strongly agree

It was easy to make my appointment

The waiting time was short

About the staff

Please tell us to what extent you agree or disagree with each of the following statements concerning the KTRH staff

Strongly disagree Disagree Neutral Agree Strongly agree

The staffs were polite and respectful

My doctor listened, answered my questions and spends enough time with me

My doctor's explanations and instructions were clear

The nurses and medical assistants were attentive and caring

The staff that assisted me with billing and insurance were helpful

About the facility

Please tell us to what extent you agree or disagree with each of the following statements concerning the KNH facility

Strongly disagree Disagree Neutral Agree Strongly agree

I found the hours of operation convenient

The waiting room was comfortable and the facility was clean

Signage and directions were easy to follow

How would you rate the services we have provided so far?

Poor

Fair

Good

Very Good

Excellent

How likely are you to recommend us to a friend or colleague?

Not likely at all

Not likely

Likely

Very Likely

Located along Hospital Road
Kisii Town, Kisii County

P.O. Box 92-40200
Kisii

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Visiting Hours

Morning: 6:30 am- 7:00 am
Afternoon: 12:30 pm - 2:00 pm
Evening: 4:30 pm - 6:00 pm

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